Lindauer Macintosh Consulting services

Troubleshooting

LMC will first asses the problem, by gathering information from the client and verifying the problem. We can then try quick fixes. If the problem is more complex, we run diagnostics, systematically isolate the fault, and research as necessary. Then we are able to solve the problem, verify that the repair is successful, and inform the client of the problem and the solution.

Clients can download Mac HelpMate. Mac HelpMate allows clients to securely share their screen and can initiate remote control of their Mac by LMC. Maintenance, troubleshooting, collaboration and training is much more convenient.

Please email or phone for an appointment before you start a sharing session!

download Mac HelpMate and double-click on the Mac HelpMate.zip file to expand it if it does not expand automatically. Drag Mac HelpMate.app to your applications folder, and add it to your dock. Launch Mac HelpMate, and you are then able to enter a problem report, which is sent to LMC. You are then able to begin a sharing session. The connection is secure, and can only be made at your iniation. Over 200 performance, troubleshooting and maintenance utilities are built into Mac HelpMate. If you need more information, contact LMC.

Installation and Repair

We will set up your new Mac, install memory or storage upgrades, install new peripherals and do basic repairs.

Consultation

Windows users curious about Macs, business or individuals considering upgrades, clients who need a solution but are not sure how best to get there... LMC provides answers to these questions. If you need to make a purchase, We will help you find the vendor who will give you the best combination of price, service and reliability for your situation.

Training

New users unfamiliar with Macintosh OS X, and more experienced users who need to become more productive can benefit from our training.

Web Development

Charles Lindauer has been building web sites for more than 15 years. He works closely with clients to create a "face" for their organization or business that best reflects their personality, while making functionality a priority.

Please call 707-479-6170 or email

Below are a few items I support, with great prices.

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Lindauer Mac Consulting

Keeping your Mac intact

With over 15 years experience keeping our clients productive, Lindauer Macintosh Consulting can work with you to maximize your Mac experience. For networked businesses to individual home users, LMC provides troubleshooting, repair, training and purchase assistance to new and experienced Mac users.

Serving The Wine Country and Marin

LMC is based in Petaluma, California, and serves all Marin, Sonoma and Napa counties. We occasionally work with clients outside the Wine country, depending on their needs.

When you have question, or a problem, we will come to your site to assess your situation, evaluate the variables and deliver the results you require.

Experienced and new Mac users and Windows users curious about the Mac

The Mac Info page and LindauerMacs Blog will lead you to information and links to help you learn as much as you are comfortable with. Become as productive as you can be! In addition, articles from respected business consultants will be added to the blog from time to time. We all need to grow our businesses and this is my contribution.

This site is growing, so please check back. If you have questions or suggestions, or information to post, please contact us.

North Bay Resources

A list of businesses I use or know well, and highly recommend. I hope that you find it useful.