Lindauer Macintosh Consulting services

Troubleshooting

I will first asses the problem, by gathering information from the client and verifying the problem. Next, I'll try quick fixes. If the problem is more complex, I will run diagnostic software, systematically isolate the fault, and research as necessary. Then I can able to solve the problem, verify that the repair is successful, and let you know about both problem and the solution.

Clients can download Mac HelpMate, a program that allows clients to securely share their screen and can initiate remote control of their Mac by me. Maintenance, troubleshooting, collaboration and training is much more convenient.

download Mac HelpMate and double-click on the Mac HelpMate.zip file to expand it. Drag Mac HelpMate.app to your applications folder, and add it to your dock. Launch Mac HelpMate, and you are then able to enter a problem report, which is sent to LMC. You are then able to begin a sharing session. The connection is secure, and can only be made at your iniation. Over 200 performance, troubleshooting and maintenance utilities are built into Mac HelpMate. If you need more information, contact Charles.

Installation and Repair

Iwill set up your new Mac, install memory or storage upgrades, install new peripherals and do basic repairs.

Consultation

Windows users curious about Macs, business or individuals considering upgrades, clients who need a solution but are not sure how best to get there... I will provide answers to these questions. If you need to make a purchase, I'll help you find the vendor who will give you the best combination of price, service and reliability for your situation.

Training

New users unfamiliar with Macintosh OS X, and more experienced users who need to become more productive can benefit from basic or advanced training.

Web Development

I've been building web sites for more than 15 years. I works closely with clients to create a "face" for their organization or business that best reflects their personality, while making functionality a priority. I emphasize usability and accessability, with good interface design my priority. This makes the user experience both pleasant and efficient.

Please call 707-479-6170 or email

Lindauer Mac Consulting

Keeping your Mac intact

I'm Charles Lindauer. For over 15 years I've been keeping Macintosh clients in Sonoma and Marin productive, and their Mac experience relaxed and stress free. Lindauer Macintosh Consulting can work with you to maximize your Mac experience. For all Macintosh users, from networked businesses to individuals at home I provide troubleshooting, repair, training and purchase assistance.

Serving The Wine Country and Marin

LMC is based in Petaluma, California, and serves all Marin, Sonoma and Napa counties. I occasionally work with clients outside the Wine country, depending on their needs.

When you have question, or a problem, I will come to your site to assess your situation, evaluate the variables and deliver the results you require.

OS X 10.5 (Leopard) Information

Please check the Leopard page for more information. Please check the Leopard Issues page for reported problems and compatibility information.

Experienced and new Mac users and Windows users curious about the Mac

The Mac Info page and LindauerMacs Blog will lead you to information and links to help you learn as much as you are comfortable with. Become as productive as you can be!

This site is growing, so please check back. If you have questions or suggestions, or information to post, please contact us.

North Bay Resources

A list of businesses I use or know well, and highly recommend. I hope that you find it useful. Most are businesses serving Sonoma and Marin.